April 30, 2019

SPRINT STOLE $741.28 FROM ME (This is a continuation of Sprint - Why Can't I Quit You)

This story is a continuation of this one - Sprint - Why Can't I Quit You? (A chronicle of trying to get Sprint to unlock my paid-off phones AFTER I left them for Cricket)



This is what happened AFTER April 21....



I'm just going to post the messages...








Note... "Tuesday" is April 23, 2019.
I don't think it was Marcus that talked to me.... but it didn't go well... So the tone of the Wednesday 6:15p message went a little more spirited.








Sidenote:So.. I never had an "18 Month Flex Lease" in 2017.... that is not what I was explained, told, and I was under the impression that I signed no such document stating I was signing up for something like that. I never would have had I known.


I signed up for a "buy 1 get 1 free" deal where I had an 18 month contract until I owned all of the phones. Also.. the deal would hover around $140/month.


Over the course of the last month I'd come to an agreement with Sprint, over the phone, that they would close my account, I would be charged nothing and the phones are mine because I paid for them (I had MORE than paid for them in my opinion).

Sprint has no record of that conversation happening.... because it happened over the phone I don't either.


Back to the messages.





So... 5:47a is today... April 30, 2019.
Let me remind you... I quit Sprint on March 22.
I've been on Cricket for over a month.


Anthony didn't reply.
I assume the next thing I'm going to get is silence... maybe a phone call from a number I don't recognize... which I won't answer... because... SPAM.


UPDATE: May 1, 2019 - They answered me... and then blocked me
Note the "you can no longer send messages to this person" at the bottom.






SO.... I had to reply on my regular twitter page.


Then... I saw they put up a new banner last month in the middle of this whole process.... so I did them a solid and updated it for them.


That was May 1...




Now... May 9.


1 comment:

Pizana said...

Wow brother! One thing for sure you will never forget this cause it is on my Birthday!