This is what happened AFTER April 21....
I'm just going to post the messages...
Note... "Tuesday" is April 23, 2019.
I don't think it was Marcus that talked to me.... but it didn't go well... So the tone of the Wednesday 6:15p message went a little more spirited.
Sidenote:So.. I never had an "18 Month Flex Lease" in 2017.... that is not what I was explained, told, and I was under the impression that I signed no such document stating I was signing up for something like that. I never would have had I known.
I signed up for a "buy 1 get 1 free" deal where I had an 18 month contract until I owned all of the phones. Also.. the deal would hover around $140/month.
Over the course of the last month I'd come to an agreement with Sprint, over the phone, that they would close my account, I would be charged nothing and the phones are mine because I paid for them (I had MORE than paid for them in my opinion).
Sprint has no record of that conversation happening.... because it happened over the phone I don't either.
Back to the messages.
Now... May 9.